Beauty Heroes delivers beauty you can trust, one Hero product at a time. Our philosophy of Use Less. Love More. is a disruptive concept that ensures we're delivering only the best in clean beauty, so you love more of what you use, and use less of what you don't.
We don't believe in rushing rituals. We want you to take time to discover, savor and fall in love with your beauty.
One clean beauty brand each month, always valued at $90+
One full-size product, plus deluxe sidekicks, for an immersive experience.
15% everyday in our Beauty Store, so you can buy what you love, when you want it.
I just wanted to say congratulations on creating such a beautiful company. Everything comes across as very thoughtful and full of pure passion. It's so refreshing to see a company dedicated to such beauty in every aspect. I love the letter you wrote at the beginning of this year and all that you mentioned really resonated with me. You have such great energy and it fully comes through in everything you do. Thank you for being you and for all that you've accomplished while staying true to yourself. It's an inspiration to us all. I love Beauty Heroes!- Christina B.
Beauty Heroes is the only box I subscribe to for myself because of that, and I just want to express my truly deep appreciation. You have no idea how refreshing it is to not only have a wonderful product service out there that I can actually enjoy, but to have it backed with people who are sensitive and do their best to be accommodating means the world.- Angela W.
I just want to say fantastic job with this month’s box. Every month I am blown away with the quality of the products and the thoughtfulness that goes into it. High five! And the customer service is just unreal. I work in customer service as well and really value a pleasant experience.- Jaime A.
I have been on a mission to find products that are natural/organic/non-gmo to consume and soak in from the outside. Then around my birthday in December, I found Beauty Heroes! Thank you for putting together such an amazing and extremely thought out box.- Christina Y.
Thanks so much for all that you do! I will continue to be a lifelong subscriber! And just so you know, thanks to you and your message, I have changed so many habits from food choices to household cleaning products...and I owe that all to you!!!! You are awesome!- Linda R.
I just wanted to send a quick note - I just got the May and April products, and I am so happy! You have a really awesome company, the products are amazing, and I love how you package them! I was looking over the shop, and all I can say is I wish I'd joined sooner! There's so many products there that I've been eyeing - particularly the Laurel Antioxidant Serum.- Casey A.
I have been wanting to try a subscription to Beauty Heroes for a while. I am really happy with the quality of the products in my first box and I feel like I have already gotten a great value with Beauty Heroes, and I still have 2 more months of boxes. I can't wait to see what's next. I will definitely be renewing this subscription!! Thanks Beauty Heroes!!- Michele P
Beauty Heroes' selection of products is exceptional, both in terms of range and quality. In addition, you offer the best customer service
I've ever seen.
I got my first box last month, this is my favorite subscription box! Hands down!- Havah D.
Beauty Heroes is not a sample beauty box; we are a healthy beauty discovery service. Here’s what we deliver:
Beauty Heroes offers 3-, 6-, and 12-month membership subscriptions for our beauty discovery service. Subscriptions automatically renew, but may be canceled at any time to prevent them from renewing.
3-months $125.80 ($42.95/month)
6-months $239.70 ($39.95/month)
12-months $455.50 ($37.95/month)
Beauty Heroes members get an exclusive 15% discount in our Beauty Store every day. Your member discount is automatically applied at checkout, just make sure you are logged into Beauty Heroes when you shop.
Beauty Heroes subscriptions automatically renew on the 26th of the month based on your subscription term. You can cancel your subscription anytime from your My Account page or email us directly at [email protected] If you cancel your subscription and have any remaining months on your subscription, they will be delivered to you and your subscription will not automatically renew. We do not offer a refund on partially filled subscriptions, but will fulfill completely.
No, we do not offer a month-to-month plan for our beauty discovery service. In order to best forecast and serve our loyal Beauty Heroes members, we only offer a 3-, 6-, and 12-month membership term ($128.85/3 months, $239.70/6 months and $455.50/12 months). Subscriptions renew automatically and you can cancel anytime. If you cancel your subscription and have any remaining months on your subscription, they will be delivered to you and your subscription will not automatically renew. We do not offer a refund on partially filled subscriptions, but will fulfill completely.
Yes, it’s easy to change the frequency of your membership - simply login to your account, go to the lefthand side of the page to the box labeled 'Subscription(s),’ click on the EDIT button and select the desired length of your membership. You have the option to renew your membership every 3 months, every 6 months or every 12 months. If you have any questions, please email us at [email protected].
Depending on the day of the week, our monthly beauty discoveries typically ship on the last or 2nd to last day of the month. You will receive an email shipping notification and tracking number so you can easily track your package. Packages usually arrive the first week of the month in the U.S. and international shipments take a little longer and typically arrive the 2nd or 3rd week of the month.
If you join prior to the 20th of the month, we ship your first delivery same (or next business) day. You will receive an email shipping notification and tracking number on the day your shipment is mailed.
The 20th of any given month is the last day to join and receive that month's Beauty Discovery. For example, to receive June's Hero Product, you must become a member of Beauty Heroes by June 20th. Memberships initiated after June 20th would receive July's Hero Product. If you're concerned about your delivery or have any questions, please email us at [email protected].
Also, please make sure we have your current address on file so we're shipping your box to the correct address!
New memberships are billed immediately when you join Beauty Heroes. As your membership renews, you’ll always be billed on the 26th of the month at the term of your membership. For example, 3-month memberships always renew on the 26th of the month every three months, 6-month memberships on the 26th day every six months and so on.
Beauty Heroes members with an active subscription receive an exclusive 15% discount on all the products in the Beauty Store. Members must be logged into their Beauty Heroes account when shopping, and the discount will be automatically applied at checkout. If you are a Beauty Heroes member and are having issues getting your discount applied, please email us at [email protected] and we'll take care of you right away.
Your exclusive 15% member discount is a benefit of having an active Beauty Heroes subscription. Your discount will no longer be applied once you cancel your subscription, even if you have outstanding deliveries remaining.
You can update the shipping address on your Beauty Heroes subscription any time. To update your shipping address, login to your Beauty Heroes account and in the middle section under SHIPPING ADDRESS, click on the EDIT button then on the new screen click on the EDIT button again, and then update the shipping address on your subscription.
When you login to your Beauty Heroes account, you'll see an option to EDIT your Credit Card payment details. Click on the EDIT button and there you will be able to easily edit your details and then click SAVE. Please email us at [email protected] if you have any questions or need any assistance.
You may cancel your subscription at any time. To cancel your subscription, login to access your 'My Account' page. On the left-hand side under Subscriptions, click the EDIT button and there you can cancel your membership. You must cancel your upcoming renewal prior to the renewal date of the 26th of the month or your membership will automatically renew. If you have any questions, please email us at [email protected]. If you have outstanding deliveries on your subscription, we will fulfill those deliveries and your subscription will not automatically renew once canceled. We do not offer a refund on outstanding deliveries.
While we do not accept returns on our monthly Beauty Discoveries, we want you to be able to use and enjoy each product we deliver to you with your Beauty Heroes subscription. Email our customer care team as soon as you join Beauty Heroes at [email protected] to let us know if you have allergies or sensitivities to certain ingredients or have specific ingredient concerns. If our upcoming selection contains an ingredient we have on file for you, we will email you in advance of the delivery so we can assist you in skipping that delivery.
Yes, the Hero Products included in our monthly deliveries are the exact same that you'd buy elsewhere. Beauty Heroes offers you the same products at an unmatched value of $39-$42/month because it is a one-time discovery to introduce you to the very best in healthy beauty. The brands we feature align with Beauty Heroes’ mission of delivering healthy, effective and cruelty-free beauty products. They've agreed to introduce their Hero products to our members – as a special one-time offer - so we can pass that value on to you. Pretty cool, right?
Each month, our beauty discovery has a product value of at least $90, and often much more. We look at the total value of our service as we make the safe beauty choice the easy choice. The total value of being a Beauty Heroes member includes:
- QUALITY: Full size, healthy Hero Products plus extra surprises
- CURATION: Hand-picked selections appropriate for each season that deliver results
- SAFETY: Trust that your beauty routine is toxin- and cruelty-free
- VALUE: An unbeatable value on products that range from$90 to more than $100 each month
- LOYALTY: A 15% discount every day in The Beauty Store
- CONVENIENCE: A curated healthy beauty product discovery delivered to your door monthly
Our monthly beauty discovery service features rotation of skin, body care, sun and hair care products. We do not feature makeup as a part of our monthly discovery service and instead offer separate, one-time makeup discoveries. If there is a type of product that you are not interested in receiving, please send us an email so we can keep that on file and assist you with skipping that month’s discovery.
We have found that choosing makeup is very individual, and not everyone wears makeup. Therefore, we offer seasonal makeup discoveries that can be purchased as a one-time discovery in our beauty store.
Yes, we do. When your login to your Beauty Heroes account, you will see a button at the top of the My Account page that you can click on to share your referral link with your friends and family. This link can be easily copied, shared via social media or email, directly from our platform. For every 3 new members who join using your referral link, you will receive a free month of Beauty Heroes applied to your account in the form of a $39 credit on your next subscription renewal.
To forecast properly for our service, we do not offer the ability to skip-a-month of your subscription. However, we can hold your discovery and ship it later. Please email our customer care team at [email protected] to request assistance with delaying your subscription delivery.
We understand the desire to do this, however our fulfillment and shipping procedures for our Beauty Discovery Service and Beauty Store are handled separately. We are not able to accommodate requests to combine orders. We can however combine multiple retail orders if we are notified in time before they ship.